Support
How can we help?
Browse the FAQs below or send us a message — we'll get back to you as soon as possible.
FAQ
Frequently asked questions
Absolutely. Your data is stored locally on your device. We don't have access to your mood logs or notes. Everything stays on your phone unless you explicitly enable iCloud backup.
How do I delete my data?
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You can delete all your data instantly by going to Settings → Delete All Data inside the app. Alternatively, deleting the app removes everything from your device. Since we don't store data on our servers, this action is permanent.
Premium is a subscription that unlocks deep insights, unlimited history, exclusive themes, cloud backup, and monthly & yearly posters. You can try it free for 7 days and cancel anytime from your App Store subscriptions.
Can I backdate my mood entries?
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Yes! Open the History tab, tap on any past date in the monthly calendar, and you can log a mood for that day. Free users can backdate up to 5 days. Premium users have no limits.
I found a bug. How do I report it?
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Use the contact form above or email us directly at support@dotyoapp.com. Please include your iOS version, app version (found in Settings), and a description of what happened. Screenshots always help!